What kind of wood are your cribs made from?
It varies. As a general rule, they are solid hardwood, typically poplar. Occasionally, the factory will use rubberwood in place of poplar for some components (never slats). The only exceptions to the solid wood rule are cribs with a panel headboard. These us MDF in their panels, with a cherry or walnut veneer on both sides. All composite wood products (MDF, particleboard, plywood) that we use comply with California CARB Phase 2 standards for formaldehyde content, meaning they already comply with upcoming federal limites on formaldehyde emissions.
What are your dressers and chests made from?
Our casegoods follow typical current construction, which uses a solid wood face frame (typically poplar or rubberwood) with veneered MDF in the large flat panels, such as the sides and top. All composite wood products (MDF, particleboard, plywood) we use comply with California CARB Phase 2 standards for formaldehyde content, meaning they already comply with upcoming federal limits on formaldehyde emissions.
What kind of finish do you use?
We use a durable, non-toxic lacquer finish. We test our finishes for lead, phthalates, cadmium, and other heavy metals and harmful substances.
Where can I buy__? On Amazon it says it’s unavailable.
You can buy our products at one of our local retailers, and they can generally special order pieces. If you’re looking for something online that shows as unavailable, it is usually because we are out of stock at the warehouse that serves that retailer. Most websites will not let you order an item that is not in stock. In most cases, the item will be back in stock within 1-4 weeks. If you need more information about a particular item, contact us.
I’m missing a part/have a damaged part…can I get a new one?
Of course! Simply contact us. Depending on the situation, we might need a picture of the damage, the date and location of purchase, the model number and production date, and your address, so be sure to include that information if applicable.